Happlee QR Help Centre
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Find quick explanations for Discoveries, QR codes, Guest Lookup, Wishing Well, guestbook messages, photo collection, archives and dashboard setup.
137 help articles
Happlee QR is one event QR code that opens a guest-facing wedding experience.
Couples can use it for photo and video collection, guestbook messages, audio messages, Wishing Well, seating lookup, RSVP, polls, trivia, Discoveries, Photo Hunt tasks, leaderboards and archive exports. Guests do not need an app; they scan the QR code and use the event page in their browser.
Start with the event basics, then enable the guest experiences you actually want.
A good setup order is: event name and date, guest page header, main QR design, enabled modules, guest list if using seating lookup, then Discoveries, polls, trivia and Photo Hunt. Use the guest page preview after each major change so you can see the experience as guests will see it.
No. Guests use Happlee QR in their normal phone browser.
Guests scan the event QR code, open the guest page, and use the enabled modules from there. This keeps the experience simple for weddings where guests use different phones and may not want to create accounts or install apps.
The dashboard is where the couple builds and manages their Happlee QR event.
The dashboard controls event details, date, header image, enabled modules, pricing, guest list, Wishing Well settings, guestbook options, Discoveries, Photo Hunt, Trivia, Live Polls, Leaderboard, QR design, archive exports and support tickets.
Use the Need help? card at the bottom of the dashboard menu.
The dashboard sidebar includes a Need help? card with a Help Centre link and a support-ticket button. The Help Centre is best for quick answers and examples. The support-ticket button is best when something specific in your event is not behaving as expected.
It is the page guests open after scanning the main event QR code.
The guest page shows the enabled modules for the event, such as photo uploads, guestbook, Wishing Well, Guest Lookup, Discoveries, RSVP, Trivia and Live Polls. The couple controls which buttons appear from the dashboard.
Only enabled modules show on the guest page, and some buttons may combine to keep the layout neat.
Happlee aims to keep the guest page clean on mobile. If several related modules are enabled, some buttons may combine into a single clearer action so the visible button count stays pleasant and easy to use. Disabled modules do not appear for guests.
The main QR code sends guests to the event page.
This is the QR code couples print on signs, table cards, invitations or screens. It is different from Discovery QR clues, which are unique QR codes used to unlock a specific Discovery.
Yes, use the QR customiser for the look and download the final code for print.
Depending on the event setup, QR styling may include rounded dots, squares, gradients, colours and a couple logo. Always test-scan the downloaded QR from a phone before printing signs or stationery.
The header image is the large visual at the top of the guest page.
Couples can upload a display image from the dashboard. Happlee optimises dashboard display images in the browser before upload so they load faster and reduce server strain.
Guests upload photos and videos from their phone without installing an app.
When enabled, guests can choose files from their phone and submit them to the couple’s event. The couple can later browse, download or export the collection depending on event settings and storage configuration.
There is no fixed total guest upload limit in this FAQ; uploads are split into smaller batches for reliability.
Guests can upload more than one batch while the event is open. The batch limit only controls how many files can be sent in one submission, which helps prevent mobile uploads from timing out and keeps the server safer during busy weddings. It does not mean guests are limited to that many photos for the whole event.
Guest photo/video uploads support common phone photo and video formats, with each file limited by the website upload limit.
Happlee guest photo/video uploads accept common image and video formats: JPG/JPEG, PNG, GIF, WebP, MP4, MOV, M4V, WebM. Each individual file is limited by the current WordPress/server upload limit of 32 MB. If a file is larger than the website limit or is not an allowed photo/video type, Happlee should explain the issue instead of silently failing. Guests can still upload additional batches as long as the event is open and photo collection is enabled. Dashboard display images, such as header images and Discovery display images, are usually limited to common web image formats: JPG/JPEG, PNG, GIF, WebP, and may be optimised before upload.
Guests can leave written messages, and premium events can collect richer guestbook media.
The guestbook module lets guests write messages from the guest page. Depending on the plan and enabled options, it can also support photo guestbook uploads and audio messages.
Guests can record voice messages directly from the guest page.
When audio guestbook recording is enabled, guests use their phone microphone to record a message. Browser permissions may appear the first time they use it.
Premium guestbook exports can create a keepsake-style PDF.
Where enabled, the dashboard can preview and export guestbook messages in a polished PDF format. Photo entries can be included or excluded depending on the event’s guestbook export settings.
The Wishing Well lets guests contribute through the event page when Stripe is connected and configured.
Couples can configure suggested amounts, optional goals and payment setup. Percentage pricing relies on Wishing Well payments and Stripe Connect status before payments can be accepted.
Stripe Connect is used so Wishing Well payments can be paid to the correct account.
If Wishing Well payments are enabled, the couple must complete the payment setup before guests can contribute. If the Stripe connection is incomplete, Happlee should guide the couple back to onboarding rather than accepting guest payments.
Guest Lookup lets guests search their name to find their table or seat.
The couple uploads or enters guest names and table numbers. On the guest page, guests search for their name and see the seating result. Discovery triggers can also use table numbers to unlock table-specific surprises.
For seating lookup, use guest names and table numbers.
A simple CSV can use columns such as Guest Name and Table Number. Keep names consistent with how guests will search for themselves. Exporting and reimporting is useful for checking the expected format.
Check spelling, nicknames and whether the guest was uploaded to the correct event.
Guest Lookup depends on the names in the event guest list. If someone cannot find themselves, try common spelling variations, first name only, surname only, or the name used on the invitation. The couple can edit the guest list from the dashboard.
RSVP collects attendance details before the wedding or event.
When enabled, guests can submit attendance, guest count, additional names, contact details, dietary notes, song requests and messages, depending on the event configuration.
Discoveries are hidden pieces of content that guests unlock during the event.
A Discovery can be a photo, clue, message, action, reward or physical-item prompt. Each Discovery has a trigger, rarity and content. Guests unlock them by scanning clues, entering codes, reaching milestones, finding their table, uploading photos, completing Photo Hunt tasks or when the couple reveals one.
Use Discoveries for surprise photos, clues, mini-games, table moments and reception reveals.
Good Discoveries include childhood photos, a hidden message from the couple, a clue to the next location, a table challenge, a QR hidden near the bar, a speech bingo reward, a honeymoon clue, a dancefloor dare, or a final “thank you” reveal near the end of the night.
The couple manually reveals the Discovery from the dashboard.
Choose Couple Controlled Reveal when you want the reveal to happen at a specific live moment, but you do not want to schedule it in advance. Press Reveal now from the dashboard. Guests currently on the guest page will see a live unlock prompt and can open the Discovery.
A Discovery QR clue is a separate QR code that unlocks one specific Discovery.
When a Discovery uses the QR clue scan trigger, the editor shows a QR panel. Download or copy that Discovery-specific QR and place it somewhere at the venue. This is different from the main event QR.
Guests enter secret codes in the Discoveries section of the guest page.
When at least one secret-code Discovery exists, Happlee shows a code entry area in the guest Discoveries section. The guest enters the code exactly as provided by the couple or MC.
It uses Guest Lookup / SeatScan results to unlock a Discovery for matching guests.
Enter the table value for the Discovery, such as 4, Table 4 or Bridal Table. When a guest searches for their name and their seating result matches that value, Happlee can unlock that Discovery.
Scheduled Discoveries unlock after the selected event date and time.
Use this when the reveal should happen around a planned moment, such as ceremony start, reception entrance, cake cutting, first dance or late-night snack time. The event timezone should be correct so the reveal happens when expected.
It unlocks after enough guest photos or videos have been uploaded.
Set a count such as 10, 25 or 50. When the upload count reaches that number, the Discovery can unlock automatically. This helps motivate guests to contribute more memories.
Discoveries can unlock when guests complete Photo Hunt tasks or milestones.
Use Photo Hunt progress triggers to reward active guests. This works well when you want the Discoveries game and Photo Scavenger Hunt to encourage each other.
A Discovery chain unlocks one Discovery after another is found.
Set the trigger to found another Discovery first, then enter the linked Discovery number. This creates a sequence where guests need to find clue one before clue two appears.
Rarity tiers make Discoveries feel more collectible and exciting.
Rarity affects the presentation and sense of reward. Use common for simple reveals, rare or epic for bigger moments, and legendary for the best surprise or final unlock.
Live reveals can show a celebratory prompt to guests already viewing the guest page.
For couple-controlled reveals, guests currently on the guest page are periodically checked for new unlocks. When Happlee detects one, it can show a “New Discovery Unlocked” prompt with the existing discovery reveal animation.
Yes, but avoid changing clues after guests have already started playing.
You can edit Discovery text, trigger settings, rarity and media from the dashboard. If you have already printed a QR clue or announced a secret code, changing the trigger may confuse guests, so it is best to test before printing signage.
Photo Hunt gives guests fun photo tasks to complete during the event.
The couple creates tasks such as “take a selfie with someone from another table” or “capture the best dance move”. Guests submit photos and can earn leaderboard points or unlock Discoveries.
Couple Trivia lets guests answer questions about the couple.
Create multiple-choice, true/false or text questions. Correct answers can contribute to leaderboard points and help make the guest experience feel like a game.
Live Polls let guests vote on fun questions during the event.
The couple creates poll questions and answer options. Guests vote from the guest page, and results can refresh without a full page reload.
The Leaderboard ranks guest interaction across selected Happlee activities.
Depending on enabled features, guests can earn points from trivia, polls, guestbook activity, Photo Hunt tasks, Discoveries and other interactions.
The timing depends on the current Happlee QR admin lifecycle settings.
The wedding date is used as the starting point for the event lifecycle. The guest-facing page remains active until the close date. After it closes, guest modules such as uploads, seating lookup and Discoveries stop functioning, but the couple can still review and export content from the dashboard. Archived events remain for review/export until the final deletion date.
The archive bundles event memories and data for download after the event.
Depending on enabled modules, the archive can include guest uploads, guestbook entries, audio messages, Discoveries, Photo Hunt submissions and other event records. Couples should export before the final deletion date.
Generate it after the event once guests have finished adding content.
If new data is added after an archive has been generated, the dashboard can indicate that regeneration may be needed. Generating the archive near the end of the active period usually gives guests time to contribute while still giving the couple plenty of time to download.
Expired events move toward cleanup based on the event lifecycle settings.
Happlee is designed for temporary event experiences. Couples should export archives and important data before final deletion. Expired events may become read-only for guest-facing features depending on the event lifecycle status.
Guest pages are accessed by link or QR but are intended for event guests.
Happlee event pages are temporary app-style pages. Couples should still treat QR codes and links as shareable: anyone with the link may be able to open the guest page unless extra restrictions are added. Happlee also discourages search indexing for guest pages.
Check the event timezone and the scheduled reveal time.
Scheduled reveals use the event date/time settings. If a couple is planning remotely or the venue is in another timezone, confirm the event timezone before relying on time-based Discoveries, RSVP deadlines or lifecycle dates.
Large phone images and mobile connections can make uploads feel slow.
Dashboard display images are optimised in the browser before upload where possible. Guest photo collection may preserve higher quality because those uploads are part of the couple’s memories and archive.
Supported formats depend on the module, but common web image/video formats are preferred.
For display images and Discoveries, JPG, PNG, WebP, GIF, MP4, WebM and QuickTime video are typical supported choices. If a file is rejected, try exporting it as JPG for images or MP4 for videos.
It may be browser or page caching. Refresh the dashboard or guest page and check cache exclusions.
Because Happlee pages are interactive and event-specific, they should not be aggressively cached. If changes appear delayed, refresh the page, test in a private window, and ensure caching tools are not serving stale event pages.
Use the dashboard support area or contact Happlee QR support.
If the FAQ does not answer the question, use the support ticket area in the Happlee QR dashboard and include the event name, what you were trying to do and what happened.
The Dashboard Manual explains every major editable section, button and setting in the Happlee QR dashboard.
Search for the name of the field, button or module you are looking at. You can also turn on Help Mode from the Need help? card in the dashboard to show short inline explanations beside common settings and sections.
The slide-out panel explains the setting or button you are looking at without taking you away from the dashboard.
When Help Mode is on, Happlee adds small ⓘ icons near many editable fields, buttons and dropdowns. Click an icon to open a side panel with a plain-English explanation, recommended use, common mistakes and a link to the full Help Centre.
FAQ search can suggest related words when users search with different terminology.
The Help Centre recognises common alternative terms. For example, guests or organisers may search for “seating”, “table”, “chair”, “banner”, “cover”, “money” or “quiz” instead of the exact Happlee QR feature names. Suggestions help them jump to Guest Lookup, Header Image, Wishing Well, Trivia and related articles.
Help Mode adds short inline hints to the dashboard while you are setting up an event.
Use Help Mode when you are new to Happlee QR or configuring an unfamiliar module. It adds small guidance notes near common dashboard sections, buttons and fields. Turn it off again when you want a cleaner dashboard.
Happlee can prioritise articles related to the feature you are currently configuring.
Dashboard help links can pass context to the Help Centre, such as Discoveries, Guestbook, RSVP or Photo Collection. The Help Centre then highlights or filters toward likely articles so users do not have to start from scratch.
Happlee can record anonymous Help Centre search terms to improve support content.
Search analytics are intended to show which topics users are struggling to find, such as QR clues, archives, Google Drive or pricing. The log stores the search phrase and count, not the identity of the person searching.
Related articles help users continue from one answer to nearby topics.
Each Help Centre answer can suggest other articles from the same category or articles that share similar keywords. This helps users understand connected features without needing to search again.
The event name is the public-facing title shown to the couple and guests.
Change the Event Name when you need to correct spelling, update surnames, or make the dashboard easier to recognise. The event name can usually be edited without changing the event link or QR code. If the event slug/link is already printed, avoid changing anything that affects the URL.
The slug is the web-address part of the event link.
The event slug is used in the guest-page URL and QR code. Once a QR code has been printed or shared, changing the slug can break existing signage, so Happlee is designed to keep links stable wherever possible.
The wedding/event date drives timing, expiry, archives and scheduled reveals.
The Event Date is not only a label. Happlee uses it for event lifecycle timing, scheduled Discoveries, expiry warnings, archive availability and cleanup timing. Change it carefully, especially after guests have started using the event.
The timezone tells Happlee which local clock to use for event timing.
Use the timezone where the wedding or event is taking place. This matters for scheduled Discoveries, RSVP deadlines, event close dates and archive timing. If the couple lives in one city but the event is elsewhere, choose the venue location timezone.
Publishing makes the guest-facing experience ready to share.
Use Publish Guest Page when the event setup is ready enough for guests to scan. You can still edit modules afterwards, but avoid publishing before testing core items like the QR code, guest page buttons, guest lookup and uploads.
Preview opens the page guests will see.
Use Preview Guest Page after changing modules, text, colours, header images, Discoveries or QR design. Previewing is the fastest way to confirm that settings make sense from a guest’s phone.
Theme colours adjust the look and feel of the guest page.
Colours should match the wedding style while keeping text readable. If using a dark theme, check forms, upload areas and buttons after saving because contrast matters on mobile screens.
The welcome message explains what guests should do after scanning the QR.
Use this area for a short invitation, instructions or tone-setting message. Keep it brief because guests are usually standing at a reception, not reading a long guide.
Upload or replace the image from the guest page or event setup area.
Choose a JPG, PNG or WebP display image. Happlee optimises dashboard display images in the browser before uploading so the page loads faster. If the old image still appears, refresh the guest page or clear caching.
Module toggles decide which features guests can see and use.
Turn on only the features needed for the event. Disabled modules are hidden from the guest page. If you disable a module after guests have used it, existing data may remain in the dashboard/archive, but guests may no longer see the button.
Guest Lookup lets guests search their name to find table or seat details.
Add or import a guest list, then enable Guest Lookup on the guest page. Guests search for themselves and see only the information intended for them, such as table number or seat details. Guest Lookup can also trigger table-based Discoveries.
CSV upload imports guest names and optional table/seat details.
Use a clean CSV with column headings such as Guest Name and Table Number. After importing, review a few records and test the guest-facing search. Keep spellings simple because guests need to find themselves quickly.
Manual adding is best for small changes after a CSV import.
Use manual guest adding for late RSVPs, corrected spellings or individual table changes. For a whole seating plan, CSV import is usually faster and less error-prone.
Export downloads guest data for checking, backup or spreadsheet work.
Use export after editing the list or after guests have used lookup features. It can help check spelling, table assignments and entered guest records before the event.
RSVP settings control how guests respond before the event.
Use RSVP to collect attendance, dietary notes, plus-one details and other pre-event responses. Set clear deadlines and preview the guest page to confirm the form feels simple on mobile.
Yes, RSVP responses should be exportable for planning and venue coordination.
Export RSVPs when finalising catering, seating or follow-ups. If guests can update responses, export again near the RSVP deadline to capture the latest details.
They control guest photo/video uploads and how collected media is presented.
Photo Collection settings may control whether uploads are enabled, upload messaging, gallery display, slideshow availability, download options and server-safety limits. The current batch upload limit is shown in the dynamic settings section.
The slideshow displays uploaded guest photos in a live or gallery-style view.
Use the slideshow for receptions where a screen is available. Test it before guests arrive and consider moderation/privacy needs if images appear live.
Google Drive offload can copy uploaded media away from local server storage.
When connected and enabled, Happlee can sync uploaded files to Google Drive. This helps storage management, but the connection should be monitored because disconnected Drive access can delay or prevent sync.
They control written messages and optional guestbook media.
Guestbook settings determine whether guests can leave messages, whether rich media is allowed, and how messages appear in the event experience or archive. Use simple prompts to encourage meaningful messages.
They control whether guests can record voice messages.
Audio messages need microphone access on the guest’s phone. Use clear instructions and remind guests to allow microphone permission. Recorded messages can become part of the archive if enabled.
Wishing Well collects optional monetary contributions through the event page.
Use Wishing Well settings for contribution amounts, thank-you messaging, payment setup, display options and optional unlock rewards. Payment availability depends on the configured gateway and account connection.
Stripe Connect links payouts to the correct account.
If Wishing Well payments are enabled, the couple or organiser may need to complete Stripe onboarding before real contributions can be received. Test the setup before sharing the QR widely.
The selected plan controls which premium features, adverts and payment rules apply.
Free, flat-fee and percentage-based setups can behave differently. Some guest experiences may stay optional or premium-only, and adverts may remain depending on the selected plan/admin settings.
The editor creates unlockable surprises, clues and rewards for guests.
Each Discovery can have a title, description, image/media, rarity and trigger. Choose the trigger first, then fill in the extra fields that appear for that trigger. Save often and test from the guest page.
The title is the name guests see when the Discovery unlocks.
Use a title that feels fun and clear. For mystery-style games, the title can hint at the reward without giving everything away.
The description explains the reward, clue or story inside the Discovery.
Use the description for instructions, story text, clues or a short reveal message. Keep it mobile-friendly and avoid long paragraphs when guests are likely standing or dancing.
Discovery media adds an image or video to the reveal.
Upload a display image, clue graphic or short video to make the reveal feel more exciting. The dashboard shows an instant preview and can optimise display images before upload.
The trigger decides how the Discovery unlocks.
After selecting a trigger, Happlee shows trigger-specific help and any extra fields needed. For example, secret-code triggers need a code; table triggers need a table value; QR clue triggers provide a printable QR panel; couple-controlled reveals use the Reveal Now button.
It is the word or phrase guests type to unlock a secret-code Discovery.
Use short codes that are easy to hear and type. Avoid spaces and complicated punctuation if an MC will announce it aloud. Guests enter the code in the Discoveries section on the guest page.
It connects a Discovery to a guest lookup table or seat result.
Enter the exact table/seat value that should unlock the Discovery. This works best when Guest Lookup has a clean table number or seat label for each guest.
It provides a QR code that unlocks one specific Discovery.
When a QR clue trigger is selected, the editor shows a QR panel for that individual Discovery. Print or place that QR in the venue. Guests scanning the clue unlock that specific item, not the whole event.
Reveal Now unlocks a couple-controlled Discovery.
Use it during the event when the couple or organiser wants everyone to discover something at the same time. Guests already viewing the page can see a live unlock prompt shortly afterwards.
It creates photo tasks guests can complete during the event.
Each task should be quick, fun and easy to understand. Use enough tasks to encourage interaction without making the guest page feel like homework. Completed tasks can help with leaderboard points or Discovery unlocks.
It creates quick voting questions for guests.
Use polls for playful crowd interaction. Keep answer options short and avoid changing a poll after guests have voted unless you are happy to reset or reinterpret results.
It creates quiz questions about the couple.
Add questions, answers and correct choices. Keep questions fun and fair. If Trivia contributes to the leaderboard, test that correct answers and points behave as expected before guests play.
They decide whether guest activity is ranked or gamified.
Leaderboard settings can affect which modules award points and whether guests see rankings. Use it when you want a playful competition, and disable it for quieter events where rankings may not suit the mood.
They change the look of the downloadable event QR code.
Use QR design options carefully. Highly decorative QR codes should always be test-scanned from multiple phones and printed proofs. Good contrast matters more than decoration.
They control whether Happlee promotional/ad content appears on free or percentage-based events.
Depending on the plan and admin rules, free or percentage-based events may display promotional content. Upgrading or meeting plan conditions may remove adverts.
They create or retrieve the event archive ZIP.
Prepare or Generate Archive starts building the export. Download Archive becomes useful once the ZIP is ready. If new data is added after generation, the dashboard may indicate that regeneration is needed.
It rebuilds the archive when new data has been added or the old ZIP is stale.
Use Regenerate Archive if guests added new photos, guestbook messages, audio or other data after the previous archive was made. The dashboard should avoid running multiple archive builds at the same time.
Delete Event removes the event and should be used carefully.
Only delete an event when you are sure it is no longer needed. Download archives and exports first. Some linked records or paired SeatScan data may also be cleaned up depending on how the event was created.
Diagnostics helps identify setup, upload, archive and integration problems.
Use diagnostics when something feels wrong: Drive sync, archives, uploads, cron, linked modules or event state. Diagnostic messages are intended to guide troubleshooting and support tickets.
Activity Log shows recent important event/admin actions.
The log helps support and admins see what changed recently, such as uploads, archive builds, Drive sync, reveal actions or errors. It should stay concise enough to be useful.
It lets the organiser ask for help about a specific event.
Use support tickets when the Help Centre does not answer the issue. Include the event name, what you clicked, what you expected and what happened. Screenshots help if available.
The seating event becomes part of the wider Happlee Event Hub.
Upgrading keeps the seating lookup concept but adds optional Happlee modules such as RSVP, guestbook, Discoveries, polls, trivia, leaderboard and photo collection. The existing QR/link behaviour should stay as consistent as possible.
Save keeps you editing; Save & Close finishes once pending uploads are safe.
Use Save when you want to keep working in the same modal or section. Use Save & Close when you are done. If a media upload is still running, Happlee may keep the modal open until the upload finishes so the file is not lost.
It lets you replace a file before or during setup.
After choosing a dashboard display image or Discovery media file, use Change Selected File if you selected the wrong one. Use Remove Selected File if you want to clear it before saving.
Display images can be resized and compressed in the browser before upload.
Header images and Discovery display images are for web display, so Happlee can optimise them before sending them to the server. These dashboard display image uploads generally support JPG/JPEG, PNG, GIF, WebP. Guest memory uploads may be treated differently to preserve archive quality and also support video formats.
Guest pages are event pages intended for invited guests, not public search results.
Happlee guest pages are shareable by QR/link but should not usually appear in Google. This protects the event experience from being treated like a public marketing page.
Happlee tries to keep the mobile button layout tidy.
When many modules are enabled, related actions may be grouped so the guest page keeps a pleasing number of visible buttons and remains easy to use on phones.
Free events provide the core QR hub while paid options unlock or remove selected limitations.
The free setup is designed so couples can start with useful guest tools without paying upfront. Paid or upgraded options can enable premium guest experiences, remove promotional content, and/or unlock features that cost more to host such as richer media collection, expanded guestbook options or ad-free presentation. Exact behaviour depends on the current site settings and selected plan.
Free events can use the main event QR and selected base modules.
Free events are intended to let couples build an Event Hub and share a working QR code. Depending on admin settings, free features may include the guest page, event information, RSVP, Guest Lookup/SeatScan-style seating, Discoveries, polls, trivia, leaderboard and text-based guest interactions. Modules that create higher hosting costs or remove Happlee branding may require an upgrade.
Premium features are usually the ones that remove ads, add richer uploads or require payment processing/storage.
Paid-only features can vary with admin settings, but commonly include ad-free presentation, richer media guestbook options, SelfBooth/photo and video collection, premium guest experiences, expanded Wishing Well controls, or other modules that use more storage, processing or support. The dashboard should show upgrade prompts near features that are not available on the current plan.
Promotional content can appear on free or percentage-based events depending on settings.
Happlee may show promotional/ad content on free events or plans where the platform is not covered by a flat paid fee. This helps keep a useful free option available. If the event is upgraded or meets the configured paid conditions, those adverts may be removed.
The flat-fee option pays upfront for the event experience.
When enabled, the flat-fee option is usually the cleanest way to make the event paid/ad-free and unlock the selected premium modules without relying on contribution percentages. The currency and availability depend on the site settings and visitor location/pricing configuration.
A percentage-based plan may take a platform percentage from Wishing Well contributions.
If percentage pricing is enabled, Happlee may let the event use selected features without an upfront flat fee, with the platform earning through Wishing Well contributions. This depends on Stripe/payment setup and admin settings. Adverts or promotional messages may still apply until the event meets the configured conditions.
The SeatScan supporter discount is percentage-based so it stays fair across currencies.
If your event was upgraded from an ad-free SeatScan event, Happlee recognises that support. Instead of applying a fixed local currency amount, Happlee applies a percentage-based supporter discount to the Premium upgrade price in the event currency. This keeps the discount fair across AUD, USD, GBP, EUR, NZD and CAD instead of making one currency receive a larger real-world discount than another. Current supporter discount: 13.4%. The final checkout price is always shown before payment.
Pricing can be localised based on the site configuration and event/customer location.
Happlee can be configured to show pricing in different currencies or apply regional settings. The help text, checkout and Wishing Well should make the active currency clear before payment. Current configured currency: .
Upgrade opens the path to paid or premium Happlee QR features.
Use Upgrade when a feature is locked, when the couple wants ad-free presentation, or when premium modules are needed for the event. The button should lead to the appropriate checkout/onboarding flow for the selected plan.
Account opens the organiser account area.
Use Account to review account details, login-related information, billing/account links where available, or other organiser-level settings outside a single event. It is separate from editing the wedding/event itself.
Dashboard returns you to the main event overview.
Use Dashboard to return to the main Happlee QR event list or overview after editing a module. It is the safest way to move back without using the browser back button.
It opens the live guest-facing page.
Open Guest Page shows the actual event page guests will use when they scan the QR. Use it to test the live page on your own phone before printing or sharing the QR. If the Help Centre link opens in a new tab, the live guest page may also open separately depending on the link used.
It lets you check the guest experience before or while configuring the event.
Preview Guest Page is for checking layout, wording, colours, buttons and enabled modules from a guest perspective. It is especially useful after changing module toggles, header images, Discoveries, RSVP, Trivia, polls, QR styling or theme settings.
Guest preview buttons show how enabled modules appear to guests.
Guest previews are not separate settings. They are shortcuts for testing what a guest will see after scanning the QR. Use them to confirm module visibility, button grouping, wording, colours, form behaviour and whether a feature is locked, hidden, combined or live. If a module is disabled, its guest preview may be hidden or show that the feature is unavailable.
Copy Link copies the event URL so you can paste it elsewhere.
Use Copy Link when you want to send the guest page by email, SMS, wedding website, messenger or to a stationery designer. The QR code and link should point to the same guest-facing experience.
It downloads the scannable QR image for print or digital sharing.
Download the QR only after the event link and QR design are final. Always test-scan the downloaded QR from a phone and, ideally, from a printed proof before ordering signage.
Publish makes the guest page ready to share.
Publish when the event is ready for guests. You can still make changes later, but the QR should not be shared widely until the main guest flow has been tested. If your event has a publish/unpublish state, unpublished events may not be usable by guests.
Save Event stores changes made to the event setup.
Use Save Event after changing event name, date, timezone, theme, modules, wording or settings. If uploads are still running, Happlee may show an upload/saving message before the change is complete.
Manage buttons open the editor for a specific module or linked tool.
Use Manage to configure the selected feature, such as Guest Lookup, Discoveries, Photo Collection, RSVP, Wishing Well, Trivia or Polls. Some linked modules may open a dedicated editor while keeping the Happlee event connected.
Delete buttons remove events, records, uploads or module entries and should be used carefully.
Delete actions are intended for test data, mistakes or content the organiser does not want to keep. Download archives or exports first if the information matters. Some delete actions affect linked modules or paired SeatScan/Happlee records.
It opens a support request for event-specific help.
Use this when the Help Centre does not solve the issue. Include what you clicked, what happened, what you expected and whether the problem affects guests or only the dashboard. Screenshots and the event name are helpful.
It opens the searchable Happlee QR Help Centre.
Use this button when you want instructions, examples or explanations while setting up an event. It opens separately from the dashboard so you can keep your place while reading help.
It checks what guests see when uploading photos or videos.
Use the preview to confirm the upload button, instructions, file picker, dark/light theme contrast and any limits feel clear on mobile. This preview helps catch confusing wording before guests arrive.
It checks the message-writing flow guests will use.
Use this preview to confirm the guestbook button, form labels, optional photo/audio controls and thank-you message. If guestbook and audio are combined into one visible button, preview confirms the combined flow still makes sense.
It confirms guests can search their name and see the correct table or seat.
Use this preview after importing a CSV or manually editing guests. Test common spellings, surnames, table labels and any table-triggered Discoveries.
It shows which Discoveries are locked, unlocked or awaiting a trigger.
Use the preview to confirm secret-code entry, locked cards, reveal animation, table triggers, QR clue behaviour and couple-controlled reveal wording. Remember that some triggers depend on live guest actions, so preview with a test code or test guest where possible.
It confirms the RSVP form is easy for guests to complete.
Use this preview before invitations go out. Check attendance options, names, plus-one behaviour, dietary fields, deadline wording and confirmation messages.
It checks how contribution options and payment prompts appear to guests.
Use the preview to confirm the thank-you message, preset amounts, custom amount field, currency wording and whether payment setup appears ready. Do not rely on Wishing Well until the required payment connection is complete.
They check the game-style modules before guests use them.
Use previews to confirm questions, answer options, button labels, point behaviour and leaderboard visibility. Keep questions short because guests will usually interact on phones during the reception.
Some help answers automatically reflect admin-configured Happlee values.
Lifecycle, upload limit, archive and deletion answers can include the current values from Happlee admin settings. This keeps the Help Centre accurate if the site owner changes timing or upload limits.
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Try a broader word like photo, guest, discovery, QR, table or payment.
